Shipping delivery times:

  • Free USPS First Class shipping - 5-7 business days
  • USPS Priority Express - 2-3 business days

We do not ship outside of the US and Canada. If you live outside of these countries we recommend using a forwarding service such as Shipito to use for your order.

 

We provide a full refund or store credit for your order if:

  1. You receive your item(s) and there is a defect such as a tear, stain, missing item, etc.
  2. You received a different item, size, or color than what you ordered

All other other sales are final, please keep this in mind before purchasing.

Please check the link to the size chart on the product page or email us if you have any questions regarding sizing before you order.

It is your responsibility as the customer to contact us and describe the problem(s) and/or defect(s) immediately upon receipt.

You will be asked to provide photos of the damages you are claiming to be present in your item. Failure to provide photos will only cause delays in resolving the situation at hand. 

It takes around 24-48hrs to ship your order, after that it is in the hands of the postal service. We are not responsible for delays in delivery time caused by the postal service, and we cannot provide refunds for orders for the sole reason that it arrived later than the estimated date. However, if you paid extra for priority shipping we will refund you the shipping cost.

We do not provide refunds or replacements for packages that get lost / stolen. If the tracking information says "Delivered" but you still do not see your package, we will help investigate what could have happened, however we cannot offer a refund or free replacement if this occurs.

Please make sure you enter the correct address at checkout.

You must return the item before receiving a refund or store credit. We will provide a return shipping label so you don't have to pay for the return shipping.

Please do not file a claim or dispute through PayPal or your bank without first contacting us. It is our goal to provide you with the highest level of customer service and satisfaction and escalating a situation to such extremes without contacting us first will only result in delays of a conflict resolution.

To start a return please Contact Us with your order number and reason for the return.