We provide refunds for your order only if:

1. You receive your item(s) and there is a defect such a tear, stain, missing item etc.

2. You received a different item or size than what you ordered. 

 

ALL OTHER SALES ARE FINAL. Please consider this information before purchasing from our store.

It is your responsibility as the customer to contact us within seven (7) days of delivery and describe the problem(s) and/or defect(s) immediately upon receipt. You will be asked to provide photos of the damages you are claiming to be present in your item. Failure to provide photos will only cause delays in resolving the situation at hand. Please do not file a claim or dispute through PayPal or your bank without first contacting us. It is our goal to provide you with the highest level of customer service and satisfaction and escalating a situation to such extremes without contacting us first will only result in delays of a conflict resolution.